last week started out just like any other week...
on wednesday morning i had words with a colleague at work because of a process error. it was supposed to be a telecon which ended with just me venting. but that was nothing compared to what i did to the OIC manager of watsons at the enterprise. i bought several items and one in particular which was tagged 25% off. however, when i got back to the office and checked the receipt, the discount was not reflected. so i called the store and asked them why there was no discount and they told me there was no memo on that particular item and that they didn't even know the original price. you can imagine that what they told me only enraged me even more. suffice it to say that after a lengthy discussion and an even lengthier wait i got my money back -- that was very satisfying even if i had to trek all the way there and back.
on thursday, i was helping simon book his flight to singapore via the web. when we got all the details ironed out -- which took awhile because of all the information that was needed -- and finally clicked on purchase, my card was denied. i immediately called the card company and told them what happened. they tell me there was nothing wrong with my card and that i had sufficient funds to cover the purchase however, they said there was a problem with the merchant to bank systems. i told them that was not my problem. my visa card should be accepted wherever visa is accepted. if there are such problems then a notice should be sent to all visa holders that the visa card should not be used at certain establishments. and do you know what they told me?! they said they would consider it and they kept insisting i should call the airline and request for a manual approval. i asked to speak to a manager instead and got hold of a reasonable lady and she asked me to try once more. i still didn't get an approval but i was able to book it over the phone and ended up paying another extra $6.00 per person. if that ain't the most darn damn thing!
on to friday. i had so many errands on that day that i was a little crazed already. michelle kindly tagged along. we first had lunch at mcdonald's and then off to bpi. i had to wait in line for the longest time (around 15-20mins) and i was pissed. so i asked to speak to the branch manger who (fortunate for her) was not around. anyway, i complained to a bank personnel and expressed my dissatisfaction with regards to the queuing system. upon leaving the bank, i reached for my wallet and coudn't find it! i had to pause and tried to look for it again but it was nowhere to be found. michelle said i must have dropped it at mcdonalds and she insisted we go back there hoping against hope it was returned. we approached the guard and asked whether a wallet was returned and he asked us to wait as he called his manager. it was few a minutes before the manager came out and she asked how much money i had in the wallet. i honestly didn't know how much i had but i knew what was inside my wallet so i started to enumerate them. she gave me back my wallet intact. the guard found it! i was about to give the guard a finder's fee but he refused the money saying it was a service they provided. I asked for his name instead. I plan to write a letter commendation to mcdonald's for mr. romulo navarro for his honesty and personal integrity.
eto lang masasabi ko -- ang lakas talaga ni mommy kay Lord! ;D
on wednesday morning i had words with a colleague at work because of a process error. it was supposed to be a telecon which ended with just me venting. but that was nothing compared to what i did to the OIC manager of watsons at the enterprise. i bought several items and one in particular which was tagged 25% off. however, when i got back to the office and checked the receipt, the discount was not reflected. so i called the store and asked them why there was no discount and they told me there was no memo on that particular item and that they didn't even know the original price. you can imagine that what they told me only enraged me even more. suffice it to say that after a lengthy discussion and an even lengthier wait i got my money back -- that was very satisfying even if i had to trek all the way there and back.
on thursday, i was helping simon book his flight to singapore via the web. when we got all the details ironed out -- which took awhile because of all the information that was needed -- and finally clicked on purchase, my card was denied. i immediately called the card company and told them what happened. they tell me there was nothing wrong with my card and that i had sufficient funds to cover the purchase however, they said there was a problem with the merchant to bank systems. i told them that was not my problem. my visa card should be accepted wherever visa is accepted. if there are such problems then a notice should be sent to all visa holders that the visa card should not be used at certain establishments. and do you know what they told me?! they said they would consider it and they kept insisting i should call the airline and request for a manual approval. i asked to speak to a manager instead and got hold of a reasonable lady and she asked me to try once more. i still didn't get an approval but i was able to book it over the phone and ended up paying another extra $6.00 per person. if that ain't the most darn damn thing!
on to friday. i had so many errands on that day that i was a little crazed already. michelle kindly tagged along. we first had lunch at mcdonald's and then off to bpi. i had to wait in line for the longest time (around 15-20mins) and i was pissed. so i asked to speak to the branch manger who (fortunate for her) was not around. anyway, i complained to a bank personnel and expressed my dissatisfaction with regards to the queuing system. upon leaving the bank, i reached for my wallet and coudn't find it! i had to pause and tried to look for it again but it was nowhere to be found. michelle said i must have dropped it at mcdonalds and she insisted we go back there hoping against hope it was returned. we approached the guard and asked whether a wallet was returned and he asked us to wait as he called his manager. it was few a minutes before the manager came out and she asked how much money i had in the wallet. i honestly didn't know how much i had but i knew what was inside my wallet so i started to enumerate them. she gave me back my wallet intact. the guard found it! i was about to give the guard a finder's fee but he refused the money saying it was a service they provided. I asked for his name instead. I plan to write a letter commendation to mcdonald's for mr. romulo navarro for his honesty and personal integrity.
eto lang masasabi ko -- ang lakas talaga ni mommy kay Lord! ;D
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